If applying for a New pass:
- You must be able to upload a passport-style photo.
If you are applying for this as an Older Person you must have been born on or before 25/11/1954 and must be able to upload documentary proof of both your age and residence.
If applying for a Disabled Person’s pass you must be able to upload documentary proof of residence and disability.
If applying for a Renewal pass you will be able to upload a new passport-style photo if you wish, but this will be mandatory if you were under 18 when your previous pass was issued. Upload of proof of residence and/or disability documentation may still be required, even for Renewals, and so you must be able to do this if requested.
Note to Renew online today the expiry date of your existing pass must be no later than 28/12/2020.
If applying for a Replacement for a lost/damaged card, for which there is a charge of £11.00, then you must be able (when requested to do so by email) to pay the replacement fee by secure online card transaction.
With all applications you must be able to supply an email address for communication re acceptance of, or problems with, your submitted application. You will also need to enter a password to enable you later to Log In (if/when requested) to supply an alternative photo, for example, or different documentation proving eligibility or to make payment for a replacement card.